Customer-support

SMS customer service guide covering 10DLC, toll-free, and short codes, proactive notifications, message templates, KPIs, and integration strategies.

98% SMS Open Rates: How Businesses Lower Support Costs and Boost Satisfaction with Proactive Messaging

USpeedo
Knowledge Guides
26 Jan, 2026

Learn how to leverage SMS for customer service in 2026 with high open rates, proactive notifications, and automated workflows. Discover formats, use cases, templates, KPIs, and best practices to enhan